Join our team to help deliver the brand and business objectives & build the most sophisticated technology solutions for the world’s most exclusive travel brands.

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  • Competitive Compensation

    Competitive salary based on experience and annual bonus opportunities.

  • Hybrid Office Model

    Our team members have the opportunity to work 50% of their days remotely.

  • Employer Match for Retirement

    4% employer match 401(k) plan, without vesting schedule and no compensation maximum.

  • World Class Benefits

    Health, Dental, Vision, Life, and Disability insurance all 100% covered for team members.

  • Generous Time Off

    In addition to PTO banks that increase with tenure, staff get all major holidays and the week between Christmas and New Years paid leave.

  • Leadership Development

    Advancement opportunities, stretch projects, and leadership development plans to grow our staff within the company.

  • Work Hard, Play Hard

    Company outings, travel benefits to our visit our partners, happy hours and even office cooking competitions.

  • Dynamic Agency Environment

    Open, fun, marketing agency office environment fosters innovation & cross-team collaboration.

open positions
Director of Digital Project Management

Director of Digital Project Management

Type of work: Digital Agency / Luxury Travel & Hospitality Marketing
Location: Denver, CO
Work type: Hybrid
Company URL: http://www.azds.com/
Full-time, salaried position
About Us:
AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry. It offers innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500+ other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere.

We specialize in crafting seamless, customer-centric digital ecosystems that enhance conversions through innovation and sophisticated solutions. Our distinguished lineup of products is exclusively tailored and developed in-house, encompassing custom websites, mobile applications, and our industry-leading hotel-specific booking engine software, RevRaise. These integrated solutions seamlessly collaborate to create a cohesive, streamlined digital experience that fosters guest engagement and significantly boosts sales conversions.

To reinforce our commitment to excellence, we are actively seeking an exceptional Senior Manager of Product Operations to join our esteemed Product Team. In this pivotal role, you will lead our Operations Team, delivering top-tier, personalized support to our esteemed portfolio of global luxury experiential Clients. Your responsibilities will encompass product onboarding, feature activation, as well as ongoing support and enhancement of our extensive product lineup. We prioritize providing an unparalleled level of service to our Clients, ensuring their satisfaction and continuous success.

Role Description:

A Director of Digital Project Management at AZDS is a driven, agile and influential leader who can manage laterally across multiple internal teams to meet milestones and progress multiple internal operations projects simultaneously.

This role will act as the main point of contact for clients and will ensure project success by creating and managing timelines and budgets, overseeing estimations and scope, collaborating effectively with cross-functional delivery teams, setting and maintaining stakeholder expectations, developing and executing launch plans, identifying and mitigating risks, and overall ensuring excellence in execution for multiple digital design and development projects.

The Director of Digital Project Management will be responsible for leading several multi-year client projects and workstreams simultaneously throughout all phases, as well as assist with internal program effectiveness initiatives for our US and European-based teams.

Our ideal candidate has prior experience in Project and/or Program Management roles, leading highly visible, high-impact digital projects to successful completion.

From a leadership perspective, our ideal candidate is extremely organized, digitally tech-savvy, an excellent communicator, possesses a strong skillset in ownership and self-prioritization, comfortable moving forward through change and ambiguity, and can lead through influence to motivate multiple team members to execute exceptional projects.

Working in one of the luxury travel industry’s premier agencies, your role will be multi-faceted, ever evolving, and requires high levels of leadership in communication, emotional intelligence, a strong business-driving yet servant leader mindset, with extensive digital expertise.

Key Role Responsibilities:

  • Independently lead multiple digital design and development projects throughout various phases and simultaneous workflows, including new project scoping, progress reporting, project plan creation, administrative updates, scope management, and client communication
  • Manage multiple internal and external teams to deliver projects on time and on budget, including Design, Development, Q/A, Client Services, Analytics/BI, and Product departments, as well as external stakeholders and vendors involved with client projects
  • Lead regular communication with clients as a helpful, clear, honest, and accurate point person for their project
  • Manage to project timelines and deadlines, constantly and proactively setting expectations with stakeholders
  • Understand and manage to project budgets, with a strong focus on margin management
  • Play an active role in evolving and creating program management processes and best practices

Essential Leadership Qualities:

· Tech-Savvy: Understands and thrives in digital environments, embraces new technical concepts quickly and can effectively work with technical team members

· Self-Organized: Impeccable organizational skills, with the ability to multi-task and manage multiple complex projects simultaneously

· Communication: Excellent communication skills to convey key messages with context, conciseness, and a spirit of white-glove service

· Ownership: taking responsibility of a process or initiative knowing the “buck stops” with this person, even though multiple teams are involved in its execution

· Lateral Leadership: managing multiple stakeholders without direct reporting responsibility to ensure they meet and exceed budget and timeline goals

· Curiosity: Resourceful and tech-savvy, with the ability to seek out and learn new technical, UI/UX, analytics, and digital marketing & platform concepts and innovations quickly

· Initiative: exhibits ability to ask for alignment vs. wait for direction

· Team Player: exhibits a positive, optimistic, “roll-up-your-sleeves” attitude, with the ability to not only jump in and assist wherever needed

· Effective Storytelling: can synthesize multiple data points and/or moving pieces down to key insights and drivers to enable actionable decisions, via excellent written, verbal and interpersonal communication skills

· Agility: thrives in a fast-paced environment, with multiple moving pieces, and can identify and lead tactics to make progress through ambiguity

Required Qualifications:

  • 4+ years of experience in a formal Project Management or Program Management role
  • Must have experience working on technology/digital projects, including demonstrated ability to effectively collaborate with development teams, clearly understand and articulate requirements, and quickly comprehend technical concepts
  • Digital agency or external client-facing project management experience a plus
  • Strong familiarity with website or booking engine design and development desired
  • Experience or personal passion for the luxury, travel and/or hospitality industries a plus

Compensation and Benefits:

· Competitive salary based on experience

· Hybrid work opportunity with 50% of work days able to be worked remotely

· Annual performance bonus opportunity

· 401(k) – 4% employer match (without vesting schedule and no compensation maximum)

· Health insurance (company pays 100% of monthly employee premium)

· Dental insurance (company pays 100% of monthly employee premium)

· Vision insurance (company pays 100% of monthly employee premium)

· Life insurance (company pays 100% of monthly employee premium)

· Generous paid time off policy

· Paid time off for all major holidays

· Paid week off annually between Christmas and New Year’s

The estimated annual base salary range for this role is $90-120k, depending on experience, with an additional annual bonus opportunity.

How to Apply:

Apply on LinkedIn

Senior Manager – Digital Marketing
Senior Manager, Digital Marketing
Work Type: Hybrid
Location: Denver, Colorado, USA
 
About Us:
AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry, offering innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500+ other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere.
We are seeking a dynamic Senior Manager of Digital Marketing to join our team and support strategic brand and business recommendations for our clients, direct our team members and vendors who build and execute marketing campaign, content and website update deliverables, analyze and optimize business results to deliver higher return on marketing plans, and build deep, trusted relationships with the leaders of our portfolio of world-class clients to achieve their revenue targets.
Role Description:
As a Senior Manager of Digital Marketing, reporting to the Sr. Director of Operations at AZDS, you will lead and optimize performance-driven campaigns for major international brands. Your expertise in building successful Paid Media campaigns, crafting audience-centric CRM strategies, crafting strong and compelling content and messaging, and managing website CMS platforms will be instrumental in achieving measurable results.
Beyond technical proficiency, your role demands exceptional leadership and communication skills. You will synthesize data from various sources to provide strategic recommendations through effective business storytelling. Your positive, service-oriented mindset will foster a collaborative atmosphere as you manage multiple projects with agility and drive innovation.
Collaborating closely with our esteemed clients, you will provide strategic partnership to accomplish their brand and business objectives. In this ever-evolving position at one of the industry’s premier agencies, your extensive digital expertise, strong business acumen, and servant leader mindset will pave the way to success.
The ideal candidate will be a strong, well-rounded marketer, who has experience in driving brand and performance campaigns across a variety of digital channels.
 
Key Role Responsibilities:
  • Lead and oversee the development and execution of digital marketing strategies for clients.
  • Manage and optimize performance-driven campaigns across various digital channels.
  • Build and implement Paid Media campaigns (Google, Meta, etc), ensuring effective targeting and budget allocation.
  • Write and edit compelling promotional and descriptive content and marketing copy
  • Develop audience-centric CRM strategies to enhance customer engagement and retention.
  • Supervise, as well as execute, content updates in website Content Management Systems (CMS) on our Clients’ websites
  • Build and deploy emails from several different and Email Service Providers
  • Analyze data from multiple sources to provide actionable insights and strategic recommendations.
  • Collaborate with clients to align digital marketing efforts with their brand and business objectives.
  • Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
  • Foster a positive and collaborative work environment, inspiring and supporting the marketing team.
  • Stay updated with the latest digital marketing trends, tools, and technologies to drive innovation.
  • Monitor and report on key performance indicators (KPIs) to measure campaign effectiveness.
  • Provide leadership and mentorship to team members, encouraging their professional growth.
  • Ensure compliance with industry regulations and best practices in digital marketing.
Essential Experience and Leadership Qualities:
Essential Experience:
  • 4-6 years of proven success in crafting and executing comprehensive omni-channel marketing strategies.
  • Extensive experience in implementing data-driven decision-making processes for marketing campaigns.
  • Demonstrated ability to drive organic growth and increase brand visibility through SEO and content marketing initiatives.
  • Ability to create and edit strong, compelling content across various channels.
  • In-depth knowledge of social media advertising and community management strategies.
  • Track record of successful collaboration with cross-functional teams, including creative, development, and analytics.
  • Strong background in executing, managing and optimizing performance marketing budgets effectively.
  • Experience in conducting competitive analysis and market research to identify trends and opportunities.
  • Expertise in leveraging marketing automation tools for lead nurturing and customer engagement.
  • Proficiency in using web analytics platforms to track user behavior and website performance.
  • Experience with A/B testing and conversion rate optimization (CRO) strategies.
Leadership Qualities:
  • Exceptional service-minded relationship-building skills to foster strong client partnerships.
  • Strategic mindset with the ability to set clear objectives and KPIs for marketing initiatives.
  • Strong problem-solving skills to address complex marketing challenges and adapt to changing circumstances.
  • Empowering leadership style that encourages autonomy and accountability within the team.
  • A passion for staying ahead of industry trends and driving innovation.
  • Excellent communication skills to present marketing strategies and results to clients and stakeholders.
  • Resilience and composure in high-pressure situations with tight deadlines.
  • Ability to inspire creativity and a culture of experimentation to drive continuous improvement.
  • A focus on data ethics and privacy compliance in all digital marketing efforts.
  • Commitment to fostering a diverse and inclusive work environment.
  • Capacity to mentor and develop team members, promoting professional growth and skill development.
  • A proactive approach to seeking and implementing opportunities for process optimization and efficiency.
Compensation and Benefits:
  • Competitive salary based on experience.
  • Hybrid work opportunity with 50% of work days able to be worked remotely.
  • Bonus opportunity.
  • 401(k) – 4% employer match (without vesting schedule and no compensation maximum).
  • Health insurance (company pays 100% of monthly employee premium).
  • Dental insurance (company pays 100% of monthly employee premium).
  • Vision insurance (company pays 100% of monthly employee premium).
  • Life insurance (company pays 100% of monthly employee premium).
  • Generous paid time off policy.
  • Paid time off for all major holidays, as well as the week between Christmas and New Year’s Eve.
 
The estimated salary range for this role is $70-100k, depending on experience, with an additional annual bonus opportunity.
 
How to Apply:
Please submit your resume and cover letter.
Company URL: http://www.azds.com/

We propel luxury brands as digital innovators.

AZDS is the global leader in providing digital marketing, technology and booking engine partner services to luxury hospitality brands. Our expertise is in creating full-funnel digital conversion-focused experiences for an elite group of discerning partners that not only bring their brand to life in exceptional new ways, but drive increased bookings and revenue. We create immersive 360-degree digital ecosystems that optimize every step along the guest journey for High Net Worth and Uber-HNW travelers. From go-to-market efforts to website development to booking engine integrations, AZDS offers a premier full-service partnership approach across all our clients’ owned channels that makes their jobs easier, drives increased revenue, and provides full-funnel guest analytics across a fully integrated digital experience. A significant differentiator is that we lead the industry in custom integrations. We are certified partners with Sabre Hospitality’s SynXis booking engine, and have the ability to pull their APIs throughout a client’s entire website to create seamlessly integrated, fully-shoppable experiences that drive conversion, culminating with our industry-leading booking engine product, RevRaise. We have 500+ clients across 6 continents, including iconic luxury hospitality brands such as Montage Hotels & Resorts, The Oetker Collection, The Ritz London, The Breakers Palm Beach, Shutters on the Beach, and Sereno Hotels, among many others. While our highest measure of success is driving increased client bookings, we have also won significant industry awards, including W3 Best in Class awards, The Internet Marketing Association Website of the Year, and Pixel Awards for our attention to user experience and design. Our ability to see trended guest behaviors across all of our platforms (20 million guests & $1.7B annually) gives us the ability to provide benchmarking and aggregated data, insights and strategic advice to our partners to optimize performance. We pride ourselves on our laser focus with an elite group of clients, our proven results in driving conversion, our first-class responsive service, and our ability to innovate and drive results as true extensions of our clients’ teams.

How to Apply:
Apply on LinkedIn

Senior Director / Director, Digital Analytics & Business Intelligence
Senior Director / Director, Digital Analytics & Business Intelligence
About Us:
AZDS Interactive Group is the world’s leading digital agency for the luxury hospitality industry, offering innovative marketing and technology solutions to top-tier luxury travel brands that improve their branded guest experience and deliver measurable conversion increases in room nights and revenue. We pride ourselves on our cutting-edge digital expertise and portfolio of world-renowned clients – from Montage Hotels & Resorts to The Ritz London to Aspen Skiing Company to 500+ other luxury properties across 6 continents – but also on our forward-looking, entrepreneurial culture & atmosphere.
Role Description:

We are looking for a dynamic new Senior Director or Director of Digital Analytics & BI who will be responsible for executing our data and insights strategy, implementing and improving tracking across all digital channels, categorizing and pulling insights from our data, leading reporting, and synthesizing and visualizing data to equip our clients to make effective decisions that drive their business.

The ideal candidate has a proven track record in managing end-to-end, complex digital analytics environments. He/she exhibits strengths in strategic thinking, effective business storytelling for multiple stakeholders, intense rigor, deep curiosity, high levels of emotional intelligence, and a client service mindset to deliver analytical innovation for a growing global client base.

Key Role Responsibilities:

  • Data & Insights Strategy – contribute to developing and lead the delivery of the multi-year analytics roadmap and scale efforts to support the existing client base, while also delivering innovative solutions across digital ecosystems.
  • Web Analytics – lead the development, integration, troubleshooting, and maintenance of a data layer across a broad portfolio of clients, including a customized and complex e-commerce booking flow in partnership with a more junior team
  • Effective Business Storytelling – create and deliver impactful client presentations to senior executives on a regular basis through data visualization presentations, reporting, and dashboards and executive summaries.
  • Strategic Consultation – synthesize data trends across all digital platforms and extrapolate into actionable insights, recommendations, and feature requirements in a digestible format for senior level stakeholders and make strategic business recommendations.
  • Lead New Revenue Streams in partnership with leadership and cross-functional stakeholders, execute the go-to-market strategy of our new business intelligence platform, RevRaise Insights, opening new revenue-generating pathways from our global data set
  • Implement Process Improvements – at every given stage of work, ensure that efficiencies are realized, errors reduced and quality is improved; develop new innovations for data enhancement capabilities, documentation, automation, templating, data warehousing, new technologies and more

Essential Experience:

  • Advanced understanding of systems such as:
  • Google Tag Manager
  • Google Analytics (both GA4 and Universal Analytics)
  • Tableau or Power BI
  • ·Snowflake, Redshift, or SQL Server

Hands-on experience with systems such as:

  • OneTrust and similar cookie compliance tools
  • Adobe Launch
  • Adobe Analytics
  • Adverity, Funnel, Fivetran or similar ETL tool
  • Media platforms (DSP, Facebook, Metasearch, Google Ads, etc.)

Essential Experience and Leadership Qualities:

  • 6-10 years of senior-level analytics roles with increasing levels of responsibility
  • Experience within the hospitality industry is strongly preferred
  • Experience in developing recommendations based in data, and proactively influencing positive outcomes
  • Experience leading and building high-performing individuals and teams
  • Sharp attention to detail and a drive for practical perfection
  • A proactive approach to problem-solving, developing hypotheses and creative actionable insights from data sets related to e-commerce
  • Ability to thrive and lead in a fast-paced, innovative, high-growth atmosphere
  •  Excellent interpersonal communication skills
  • Ability to lead with a client service-centric mindset
  •  High levels of self-awareness, emotional intelligence, and an agile, adaptable mindset and attitude

Compensation and Benefits:

  • Annual bonus opportunity
  • Hybrid work schedule, with up to 1/2 of days able to work remotely
  • 401(k) – 4% employer match (without vesting schedule and no compensation maximum)
  • Health insurance (company pays 100% of monthly premium)
  • Dental insurance (company pays 100% of monthly premium)
  • Vision insurance (company pays 100% of monthly premium)
  •  Life insurance (company pays 100% of monthly premium)
  •  Generous Paid time off policy, in addition to all major holidays
  • Paid week off annually between Christmas and New Year’s Day

Estimated Base Salary range: $90-160k, depending on experience, in addition to the opportunity for an annual performance bonus.

This role has the ability to work on a hybrid basis, based out of the AZDS global headquarters in downtown Denver, Colorado, USA.

How to Apply:
Apply on LinkedIn